Refund policy
Returns & Refunds
All sales are final. We do not accept returns, exchanges, or cancellations once an order has been placed.
Please review your order carefully before completing your purchase. If you have any questions about sizing, product details, or your order, contact us at contact@everybodyhurt.com before placing your order.
Damages and Issues
Please inspect your order upon delivery. If your item is defective, damaged, or you received the wrong item, please contact us immediately (within 7 days of delivery) at contact@everybodyhurt.com so we can evaluate the issue and make it right.
To help us resolve your issue quickly, please include:
- Your order number
- A description of the issue
- Clear photos of the item and packaging
Exceptions / Non-Returnable Items
Because all sales are final, we do not accept returns on any products. This includes sale items and gift cards.
Certain categories may also be non-returnable where applicable by law or product type, such as custom or limited-edition items.
Exchanges
We do not offer direct exchanges. If you would like a different item, please place a new order after your original purchase has been received.
Refunds
Refunds are only issued for verified cases involving damaged, defective, or incorrect items that cannot be replaced.
If a refund is approved, it will be processed to your original payment method within 10 business days. Please note that your bank or card provider may require additional time to post the refund.
If more than 15 business days have passed since your refund was approved, please contact us at contact@everybodyhurt.com.
Contact
If you have any questions about this policy, you can reach us anytime at contact@everybodyhurt.com.